Quality Analyst Night Shift With Leading Mnc - Mumbai - Nexsales Solutions
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- JOB DESCRIPTION QUALITY ANALYST.
- About Company: - We are a leading B2B Marketing Solutions Company, engaged in contact data management and lead generation.
- We are looking for "Quality Analyst" for our Team at our Mumbai office.
- Please find below a brief description of the role: -
- Cross- verifying client information by calling customers; criteria checks customers; verifying information
- Ability to handle complex and ambiguous scenarios on Calls
- Effectively meeting assigned performance KRA's that includes number of calls, contact built, and quality parameters.
- Willing to work night Shift (6pm-4am)
- Desired Candidate
- Any Graduate/Undergraduate.
- Excellent communication skills.
- Should be well versed with MS-Office
- Should have basic internet knowledge.
- Should be able to deliver under tight deadlines.
- Web Research skills will be an added advantage
- MALE CANDIDATES ONLY
Salary: INR 1,75,000 - 2,50,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category: Quality
Role: Quality Assurance/Quality Control Executive