19 May

Exec Store - Bhatinda - Vodafone

Exec Store
Bhatinda Papua Barat
19 May, 2017 30+ days ago

Vodafone as the company that open the jobs vacancy, have some qualification and spesification especially for the Exec Store jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Vodafone company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

Role Purpose: • Overall responsibility for activities at a Vodafone store spanning customer service, store-level sales and revenue targets across all products (voice – post-paid/ prepaid, data etc.) Execute marketing promotions, display and store experience schemes

Accountabilities: Sales • Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a Vodafone store • Ensure and monitor quality of acquisition through the store Revenue • Deliver revenue targetsfor the store • Increase revenue per footfall by aiding customers’ purchase decisions RoI • Achieve profitability (Return on investment) targets for the store • Minimize losses from pilferage (wastage) and shrinkage (unidentified losses) Customer Service • Manage churn and achieve customer satisfaction for walk-in customers Store Management • Ensure adherence to store processes in terms of documentation and systems • Ensure infrastructure / store upkeep • Maintain availability of stock at the store while adhering to norms • Ensure appropriateplacement of pop-ups and product displays at store Marketing • Execute marketing, branding and promotion activities • Ensure fliers/ brand POS are availableat store • Resolve channel-specific issues within specific timelines People •Resolve store-specific issues within specific timelines • Keep employee-retention and motivation levels high through regular reviews and performance streamlining of both on-roll and off-roll employees • Identify gaps in performance of immediate team and ensure training to bridge the same HSW Compliance • Ensure that the HSW norms are adhered to KPI: • Achievement of all KPIs • Achievement of key financial targets (Revenue, RoI) at a store level • Execution of allstrategies and plans in the store • Development and retention of team membersin the store Competencies: Critical Success Factors • Continuous Learning &Empowering Talent • Building Team Commitment • Leads Decision Making & Delivering Results Threshold Functional Competencies • Products, Services and Technology Knowledge - Consumer Differentiating Functional Competencies • Sales Planning and Forecasting • Solving Problems Experience • 1 – 5 years • Experience of retail store and customer relationship management • Revenue Target achievement and cost management


• Essential : Graduation • Desired : full – time post - graduation in business management/MBA

Job Type : Full-time
Employment Type : Permanent
Closing Date
: Ongoing

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