21 Apr

Customer Enablement Team Specialist - Bangalore - Ellucian

Position
Customer Enablement Team Specialist
Company
Ellucian
Location
Bangalore KA
Opening
21 Apr, 2017 1 day ago

Ellucian as the company that open the jobs vacancy, have some qualification and spesification especially for the Customer Enablement Team Specialist jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Ellucian company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

Positions will provide support for all Customer Success Enablement team duties, including: troubleshooting issues with Ellucian Support Center and Ellucian Download Center access and navigation, and processing Ellucian HUB single sign on requests for the external okta site.

The positions will be heavily involved in our Data Quality initiative having certain weekly, monthly and-or quarterly reports assigned to them, updating data and coordinating with counterparts on the US team. In addition to the daily data quality tasks, this position will also participate in ad-hoc data projects as required.

Positions will also monitor and provide coverage for the Customer Success Enablement Team pager to notify the on-call ActionLine analysts of critical Cases per our process. Positions may be required to cover the CS Enablement Team pager on US specific holidays not observed in Bangalore.

Position Requirements
Candidate should have excellent working skills in Salesforce, Excel and Word and a high level of attention to detail. The ability to work independently is key for this position as well.

Desired Skiils:
Experience with SharePoint and ServiceNow is desired and would be useful as the position grows and assumes more responsibilities.


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