20 Mar

Technical Writer - Pune - Avaya

Technical Writer
Pune MH
20 Mar, 2017 30+ days ago

Avaya as the company that open the jobs vacancy, have some qualification and spesification especially for the Technical Writer jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Avaya company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

Technica Writer/Sr Technical Writer ( 5-10 yrs of exp)

Produce information products (information solutions for a variety of audience types and technical levels) in an assortment of media output (PDF, HTML, online help, and HTML help) for Avaya ECS solutions and products

Work on a project either with a team of writers that is guided by a team lead or alone

Essential Functions:
Uses sound technical writing practices and processes, with little to no help from doc manager or doc lead, to deliver optimum information to the reader. Independently recognizes and corrects information deliverables that are poorly written and contain inaccurate information.

Conducts research to obtain information from written material, conversations and interviews with subject matter experts, and system usage to write and maintain clear, concise, and accurate information.

Understands and adheres to Documentation and Localization plans (DLP) and Documentation Strategy and Design plans (DSDP) as it applies to current project assignments.

Creates content plans for assigned deliverables, ensures proper review, incorporates review feedback, and creates content based on approved plan.

Communicates with doc manager, doc lead, and program manager about potential problems and current status of documentation.

Develops and maintains a good rapport with R&D subject matter experts (SMEs).

Uses project management skills to manage writing assignments.

Manages reviews of assigned information deliverables, incorporates feedback, provides Toolkit dispositions for all comments, and resolves problems based on review feedback.

Adheres to Avaya style guide, templates, information architecture, and processes (for example, production, translations, DITA, quality control, and so forth).

Follows Agile development process and meets all doc commitments required.

Follows documentation testing process.

Required Skills:
Intermediate knowledge of English grammar

Proficient with authoring tool required of project (for ex., FrameMaker, WebWorks, Arbortext Editor).

Strong computer knowledge

Strong interviewing and communication skill


Degree in Science, Humanities, Engineering, English, Technical Communication, or Journalism (or equivalent)

Five or more years of experience in Technical Writing field

Demonstrated analytic, written, and oral communications skills


6 - 10 Years of Experience


Bachelor degree or equivalent experience

Master degree or equivalent experience

Preferred Certifications


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

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