21 Mar

Operation Manager For Travel Industry Belapur Cbd Navi Mumbai - Navi Mumbai - Excellence Recruitment Solution

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SkillSet: OPERATION MANAGER, TRAVEL OPERATION MANAGER, BRANCH MANAGER, OPERATION HEAD, OPERATION EXECUTIVE. Greeting of the day..!!!!!! One of our clients in leading Travel Industry is looking for Operation Manager Designation: Operation Manager Experience: 3+ Years DESIGNATION: OperationManager REPORTS TO: The Agency Owner / the Management POSITION SUMMARY: TheManagerOperations is responsible for monitoring performing all the operational activities. Working under the direction of the agency owner / management, he / she direct the team members in executing the daily activities that need to be performed.

MAJOR RESPONSIBILITIES AND DUTIES: Team Management-themanagerwill be responsible for managing a team of executives/ sr. executives/ assistantmanagerfor completing the day to day activities in sync with the targets assigned by the agency owner / management Assist with development, maintenance and administration of Travel Policy. Coordinate with travel vendors/suppliers to implement Travel Policy rules into selection of travel options. Monitor travel policy compliance and develop strategies to increase compliance.

Work with appropriate corporate sponsors, frequent travellers, and travel vendors to develop and implement a travel program that supports travel needs for the company and enables compliance with the corporate travel policy. Strive for continuous improvement to align with policy changes, savings opportunities and travel industry updates. Manage all travel vendor relationships and programs (agency, air, hotel, car rental, and other travel related services), ensuring compliance with service level agreements and contracted pricing. Management also includes facilitating regularly scheduled business reviews between travel vendors and the company.

In-depth research to negotiate rates and develop contracts for hotels, airfare and car rentals. Analyze travel data within the online booking tools and provide regular reports to management. Client Relationship Themanagerwill be responsible for ensuring flawless customer service to the clients. Advise / consult clients for Domestic and/or International trip planning -This includes all travel-related requirements which are to be carried out in a proficient manner and in accordance with the UNIGLOBE agency procedures, standards and account specific Service Level Agreement (SLA) and Travel Policy Handling end to end travel requirements for the traveller- Creating bookings/Cancellations/Reissues/Refunds etc.

Process and complete travel requirements (from initial enquiry to file finishing)- as requested by corporate clients in accordance with their travel policy and relevant Service Level Agreement (SLA). This covers all aspects of travel including air, accommodation, car hire, insurance, visa, foreign exchange etc Profile Updation- Action amendments to client Profile by ensuring information are queued to appropriate department for updating. Proactive response to clients per the agreed SLA Active participation in the training program and all other company activities to keep oneself abreast with the traveller product enhancements REQUIRED KNOWLEDGE, SKILLS, ABILITIES: Strong understanding and knowledge of basic Operational functionalities. Strong ability to communicate effectively both written and verbally.

Good knowledge of MS excel EDUCATION AND WORK EXPERIENCE REQUIREMENTS: GDS - Preferably Amadeus Preferably a Graduate. Minimum 3 year experience working in a travel company (reservations and ticketing) Salary 4lpa Job Location: - Belapur CBD Navi Mumbai Industry Preferred: - Travel Industry Working Days: -Mon to Friday (10 to 6.30) Sat- half day Interested please forward youre CV at poonam@jobproffer.me Kindly confirm your interest by sending your CV mentioning the following details: - Candidate Name: Qualification: Total Experience: Current Company: Current Salary pm: Expected salary: Notice period: Current Position: Current Location: Work Location: With Best Regards, Poonam Sr. Recruitment Executive 8976519773 Excellence Recruitment Solutions


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