21 Apr

Reg Support Consultant Opening With Sap Based Company Bangalore - Bangalore - Staffing Services

Staffing Services as the company that open the jobs vacancy, have some qualification and spesification especially for the Reg Support Consultant Opening With Sap Based Company Bangalore jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Staffing Services company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

: Support Consultant
Location: Bangalore
shift timing : 11pm to 8am

* 2-5 years of experience in software industry in general with minimum 1 year in customer/support role * Excellent communication, inter personal and problem solving skills
* Excellent troubleshooting skill
* Experience with atleast one programming language is a must

Responsibilities :
* Act a single point for contact to our customers across the globe for all support related topics during shift
* Ability to analyze issues, perform root cause analysis and if necessary solve them as long as code changes are not required
* Coordinate with development team to handover the analysis/report of the issues raised by customer
* Regular message monitoring and response to customer with in given SLA based on priority of message
* Willingness to work in flexible timings in order to support customers across geographies during critical periods
* Ability to work in an diverse cultural environment
* Should be ready to work in Night shift

Salary: INR 3,00,000 - 8,00,000 P.A.
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Keyskills: " ; Technical Support" ; " ; Support Consultant" ; " ; Customer Support" ; troubleshooting

Desired Candidate Profile
Please refer to the Job description above


Other Reg Support Consultant Opening With Sap Based Company Bangalore Jobs Vacancy

21Apr

Reg Support Consultant Opening With Sap Based Company Bangalore. Job Openings in Staffing Services for Reg Support Consultant Opening With Sap Based Company Bangalore, this job opened at 21 Apr, 2017. Support Consultant Location:. Regular message monitoring and response to customer with in given SLA based on priority of message *.... ... (Read more about Reg Support Consultant Opening With Sap Based Company Bangalore - Bangalore - Staffing Services)